i. DO NOT request a vehicle rental from YES if you have already sent a request to a different company. If you answer yes to the first question on the booking form then your request will be discarded.
ii. DO NOT request a vehicle rental if the booking request is less than 48 hours in advance. Years of experience inform us that visitors who book late are less reliable.
iii. Other Yakushima car rental companies may not reply to your request for a vehicle as they cannot handle communication in English. Therefore, to avoid double-booking a car rental do not request a vehicle from a different Yakushima car rental agency.
iv. Be sure that you have the correct documents to drive a vehicle in Japan. Different countries have different requirements. It is the driver`s responsibility to know which documents they need.
v. All car rental bookings include insurance and tax. Due to the high volume of road accidents on Yakushima then inclusion of insurance is mandatory and non-negotiable.
vi. Changes to the rental agreement caused by flight / ferry delays / cancellations etc are permitted free of charge. All other changes to the car rental agreement will incur an administration charge of 2,000 yen. Therefore, please be sure of the dates & times you wish to book the car rental are correct.
Visitors booking Yakushima accommodation with YES shall be given car rental priority.
